Last Updated: 30-April-2024
Thank you for shopping at Shamem.me. We appreciate the trust you place in us and want to ensure you have a satisfying experience with every purchase.
Returns
We understand that occasionally you may need to return a product. To make the return process as easy as possible, please review our return policy below:
- You may return most new, unopened items within 28 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
- Items should be returned in their original product packaging. Please include all parts and accessories along with the original packing slip.
- Before returning any item, please contact our customer service team at info@shameme.me to initiate the return process and obtain a Return Merchandise Authorization (RMA) number.
- Once your return is received and inspected, we will process your refund within 28 days. Refunds will be issued to the original payment method used during the purchase.
Exchanges
If you received a defective or damaged item and need to exchange it for the same item, please contact our customer service team at info@shamem.me to arrange for a replacement.
Refunds
Refunds will be processed within [XX] days of receiving the returned item. Refunds will be issued to the original payment method used during the purchase.
Non-Returnable Items
Some items are not eligible for return or refund, including:
- Gift cards
- Downloadable software products
- Personalized/customized items
Shipping
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our return and refund policy, please contact us at info@shamem.me.
Remember to customize the policy according to your specific business needs and legal requirements. Additionally, it’s a good idea to have your policy reviewed by a legal professional to ensure compliance with relevant laws and regulations.